Zappos CEO Tony Hsieh speaks at the company’s All Hands employee event at the Smith Center for …

Zappos CEO Tony Hsieh speaks at the company's All Hands employee event at the Smith Center for ...

Zappos CEO Tony Hsieh speaks at the company’s All Hands employee event at the Smith Center for the Performing Arts in Las Vegas on Aug. 9, 2012. (Jessica Ebelhar/Las Vegas Review-Journal)