Customer service associate Gina Doxtater, left, retrieves an online order for pickup for Susan …

Customer service associate Gina Doxtater, left, retrieves an online order for pickup for Susan Dooley of Las Vegas at J. C. Penney, 4485 S Grand Canyon, in Las Vegas, Friday, Nov. 13, 2020. (Erik Verduzco/Las Vegas Review-Journal) @Erik_Verduzco