Disney Plus has technical difficulties as it launches

The Associated Press

5 years ago

Characters from Disney and Fox movies are displayed behind Cathleen Taff of Walt Disney Studios ... — Characters from Disney and Fox movies are displayed behind Cathleen Taff of Walt Disney Studios during the Walt Disney Studios Motion Pictures presentation at CinemaCon 2019 at Caesars Palace in Las Vegas, April 3, 2019. Disney Plus launched its streaming service today. (Chris Pizzello/Invision/AP, File)

The logo for The Walt Disney Company appears above a trading post on the floor of the New York Stock Exchange, Aug. 7, 2019. Disney Plus launched its streaming service on Tuesday, Nov. 12. (Richard Drew/AP, File)

NEW YORK — Disney’s brand-new streaming service Disney Plus may be a victim of its own success.

The $7-a-month service offering an array of Disney classics and new shows suffered some technical difficulties hours after launching at 3 a.m. E.T. on Tuesday.

The problems started a little before 7 a.m., according to downdetector.com, a website that tracks outages. It received more than 8,000 reports of difficulties, mostly with video streaming. Others reported problems logging in.

Disney is working to resolve the issue after consumer demand exceeded its expectations, said spokeswoman Karen Hobson. The company did not say what caused the problem.