October 22, 2007 - 7:54 pm
Right now, if you try to book rooms online at the Bellagio, Beau Rivage, Treasure Island, New York-New York or Signature at MGM Grand properties, you probably cannot.
And if you have a reservation, prepare for a very cumbersome check-in process. For at least two days, guests have had to have their rooms checked in by back-of-the-front-desk reservationists who manually place them in their rooms and create their key cards. Guests must leave cell #s at the front desk, at least at Bellagio, and are called and sent to a ballroom to get their keys when they’re ready.